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BriefYourMarket announces Reapit AppMarket integration

BriefYourMarket announces Reapit AppMarket integration

BriefYourMarket has a new integration that is live and ready to install on Reapit’s AppMarket.

BriefYourMarket first integrated with Reapit’s AgencyCloud CRM in 2010. Our mission was to create a comprehensive-yet-seamless link between our two systems. The result being a powerful CRM for estate agents to manage their database, but which also allowed them to communicate to those contacts via email, social media and print campaigns.

Since then, we have worked with mutual customers to identify and convert their most lucrative opportunities. Cross-sell, up-sell and repeat business has been achieved using marketing automation, nurture campaigns and improving conversion rates.

Now, as Reapit’s longest-standing partner, we are proud to announce that BriefYourMarket connects with the AppMarket too.

Customers will be provided with information on what the integration offers along with a one-click install option. The integration also allows for further exploitation of our on-market competitor data and off-market geo-demographically profiled data such as identifying when archive contacts are on the move again. Put simply, you will be able to target the right person, with the right message, at the right time and through the right channel, better than ever.

Our Chief Commercial Officer Rich Combellack commented, “I am very excited about this new generation of integration. It will not only allow us to generate more business opportunities for our customers but also post calls to action and activities back into Reapit for follow up”.

Reapit’s Chief Commercial Officer, Paul Starkey, added: “I am pleased that our long-standing relationship with BriefYourMarket has now resulted in a direct integration accessible to Reapit customers via their AppMarket. The seamless and one-click transition between the two systems enables customers to market to their prospects with greater effectiveness and efficiency.”

It doesn’t stop there, either. Our AppMarket integration is merely a base for future innovations, some of which we’re already working on. And the potential is unlimited.

For more information on apps which are live or are coming soon, visit the AppMarket Partners page.

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Acquisition of Live Chat operator Yomdel

Acquisition of Live Chat operator Yomdel

BriefYourMarket.com have just completed the acquisition of the Live Chat operator Yomdel, to bolster our digital offering.

Yomdel are the market-leading customer experience and live chat provider specialising in providing manned chat services to multiple sectors including property, financial services, removals, travel and many more. The addition of Yomdel will serve to enhance the range and breadth of services it provides to clients by extending technology-driven marketing and customer experience capabilities that will help grow your business.

Yomdel is led by CEO Andy Soloman and CCO Tim Breden who will continue to lead Yomdel as well as supporting the BriefYourMarket management team. Clients of either business will not see any immediate changes, but can look forward to exciting developments in the future. Tim Breden, COO at Yomdel said: “When BriefYourMarket approached us and shared their vision and passion, we knew it was going to be a win-win for both of us and, most importantly, for our many customers and partners. This will enable us both to realise hugely ambitious and innovative plans to help our clients rapidly grow their businesses and we’re delighted to be working on a new and exciting future with Damon and the team.”

Integration of the two platforms will be forthcoming which will mean BriefYourMarket clients will be able to provide ‘Live Chat’ as an additional call to action within their digital communications and through the CRM integrations understand which have resulted in goal conversions.

Yomdel was the first company in the UK to provide 24/7 fully managed live chat services, and also offers mystery shopping and a range of experiential and customer research services. Yomdel clients have live chat software and fully trained operators standing ready to engage with website visitors 24 hours a day, 365 days a year.

Yomdel’s live chat services can be used on any website for online sales, lead generation or customer service and support. Companies that can benefit from Yomdel include everyone from very small, low traffic private businesses, global corporations, public bodies and charities.

Yomdel is the market leader in live chat for estate agents, and also works across multiple sectors including removals, storage, travel, consumer redress, financial services, charities, medical, legal and many more.

To find out more about either platform, book a consultation.

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